FAQS

Frequently Asked Questions

Got a question? We’ve got you covered.

At Gulrosh, we want your shopping experience to be smooth, easy, and worry-free.
Here you’ll find clear answers to the most common questions about our products, ordering process, delivery, payments, and returns. If there’s anything else you’d like to know, our support team is always here to help.

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1. Are Gulrosh products original and safe?

Yes! All Gulrosh products are 100% original, tested, and completely safe for daily use.
We focus on skin-friendly, gentle, and effective ingredients suitable for Pakistani weather and skin types.

2. Are your products suitable for all skin types?

Most of our products are formulated for all skin types, including normal, oily, dry, and combination.
If any product is meant for a specific skin concern, we clearly mention it in the description.

3. Will these products cause irritation or side effects?

Our formulas are designed to be gentle, but every skin is unique.
If you have very sensitive or reactive skin, we recommend:

  • patch test before full use
  • avoid mixing too many active ingredients at once

If irritation occurs, stop using and contact us.

4. Do your products contain harmful chemicals?

No.
Our products are free from harsh chemicals such as:

  • harmful alcohols
  • parabens (in most products)
  • sulphates (in most products)
  • toxic dyes
  • steroid-based ingredients

We focus on clean, skin-loving formulations.

5. Are your fragrances long-lasting?

Yes!
Gulrosh body mists and perfumes are designed for long-lasting freshness.
Longevity may vary depending on:

  • skin type
  • weather
  • activity level
  • application area

For best results, apply on pulse points.

6. How long will one product last?

It depends on usage, but typically:
Longevity may vary depending on:

  • Serums: 25–40 days
  • Creams: 30–50 days
  • Facewash: 20–40 days

We use generous, everyday-friendly quantities.

7. What age group can use Gulrosh products?

Most products are safe for ages 15+.
If a product is strong or active-based, we mention it clearly.

8. Are your products dermatologist tested?

Yes — our formulations are created with dermatologist guidance, and many are inspired by global skincare standards.

9. Are your products safe for pregnant or breastfeeding women?

Many products are safe, but we always recommend consulting your doctor first, especially for products with active ingredients like:

  • Retinol
  • Alpha Hydroxy Acids (AHA)
  • Beta Hydroxy Acids (BHA)

Ingredients vary by product, so feel free to ask us before buying.

10. Can your products lighten or brighten skin?

Our products help with:

  • dullness
  • uneven tone
  • dark spots
  • pigmentation
  • acne marks

They brighten skin naturally over time — free of bleach or harsh whitening chemicals.

Gulrosh
5.0 ★★★★★ 35 reviews
Review us
SA
Sara Ahmed
1 weeks ago
Google
★★★★★
I ordered the Vitamin C Serum and honestly didn’t expect such quick results. My skin looks brighter within a week! ... The packaging and delivery experience were also super smooth. Highly recommended for anyone looking for genuine skincare in Pakistan. Read more
HF
Hassan Farooq
3 week ago
Google
★★★★★
Amazing service! I had a few questions before ordering and their team replied instantly on WhatsApp. The moisturizer I bought suits my ... sensitive skin perfectly. Can’t wait to try more products from Gulrosh. Read more
MA
Mariam Ali
1 months ago
Google
★★★★★
I was hesitant to order online but I’m so glad I trusted Gulrosh. Everything was original, sealed, and delivered earlier than expected. Their toner is ... is now my daily skincare essential. Love it! Read more
UZ
Umair Zafar
2 months ago
Google
★★★★★
Great customer service and genuine products. I ordered a combo pack and the discount was honestly worth it. My wife and sister both loved ... the results. Will definitely shop again. Read more
NS
Nimra Sheikh
5 month ago
Google
★★★★★
This is one of the few Pakistani brands where the products actually match the description. The Hyaluronic Serum made my skin smooth and hydrated ... Safe packaging, fast delivery — perfect experience overall. Read more
AR
Areeb Raza
5 months ago
Google
★★★★★
Super impressed! I ordered late at night and still received updates instantly. The fragrance I bought smells premium and long-lasting. Gulrosh ... is definitely my new go-to store. Read more